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What is VoIP and why is it good for your business?

VoIP (pronounced voyp), also called IP Telephony, Internet telephony is the latest and newest technology in telephony. VoIP stands for Voice over Internet Protocol, and it is the routing of voice conversations over the Internet or through any other IP-based network. It converts analog voice signals into digital data packets and supports real-time, two-way transmission of conversations using the internet at a much lower cost than using traditional phone lines. Today’s VOIP technology allows organizations to unite different locations - including mobile workers- into converged communication networks. It offers cost savings by combining voice and data on one network that can be centrally maintained and it brings advanced features and applications that enhance productivity throughout the organization.

Main features and benefits for business:

  • Substantial cost savings and increased productivity
  • Eliminate charges associated with using traditional analog phone lines
  • Combine voice, data (and video) functionality into one centrally maintained network
  • Integrate different geographical locations and mobile wireless users into one secure network
  • Easier and cheaper to add additional users and integrate additional functions
  • Special features like conference calling, call forwarding, automatic redial, and caller ID at no or very low cost.
  • Secure calls and data transfer using standardized protocols
  • Location independence. Employees using VoIP phones can work from anywhere with a sufficiently fast and stable Internet connection.
  • Dramatic increase in flexibility, capacity and efficiency
  • Easy customization, expansion and high degree of integration

VOIP solutions can drive business process integration and unified communications to create value, efficiency and maximize return on investment, while increasing customer satisfaction. Investing in a VOIP system typically pays for itself in a couple of months through reduced costs and increased efficiency. You cannot afford not to switch to VOIP.

NOVA Voice & Data Systems can assist you in reviewing your needs and we offer expert installation and service on the best brands available. Call 800-558-6744 or e-mail us for more information or to set up a complimentary review of your phone system.